Terms of Service

Last Updated: December 2024

1. Agreement to Terms

By accessing or using AutoGlazer's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Service

AutoGlazer provides a cloud-based Software-as-a-Service (SaaS) platform for windscreen fitting and repair businesses. Our service includes business management tools, mobile applications, and related services.

3. Account Registration

To use our services, you must:

  • Provide accurate and complete registration information
  • Maintain and update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

4. Service Availability

We strive to provide 99.9% uptime for our services. However, we do not guarantee uninterrupted or error-free service. We may perform scheduled maintenance that may temporarily interrupt service.

5. User Responsibilities

You agree to:

  • Use the service only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with or disrupt the service
  • Not use the service to transmit harmful code or malicious software
  • Comply with all applicable laws and regulations

6. Intellectual Property

All content, features, and functionality of the AutoGlazer service are owned by us and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of our service without our written permission.

7. Payment Terms

If you subscribe to a paid plan:

  • Fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We reserve the right to change our pricing with 30 days' notice
  • Failure to pay may result in suspension or termination of service

8. Data and Privacy

Your use of our service is also governed by our Privacy Policy. We take data security seriously and implement appropriate measures to protect your information.

9. Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our service at any time. We will provide reasonable notice of significant changes when possible.

10. Termination

Either party may terminate the service agreement at any time. Upon termination:

  • Your right to use the service will immediately cease
  • We may delete your account and data after a reasonable retention period
  • You remain responsible for any fees incurred prior to termination

11. Limitation of Liability

To the maximum extent permitted by law, AutoGlazer shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

12. Indemnification

You agree to indemnify and hold harmless AutoGlazer from any claims, damages, losses, liabilities, and expenses arising from your use of the service or violation of these terms.

13. Disclaimers

Our service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, secure, or error-free.

14. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on this page. Your continued use of the service after changes constitutes acceptance of the new terms.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@autoglazer.com